Privacy Policy
Effective Date: August 19, 2026
Aluna Aesthetics ("we," "us," "our") operates alunaaesthetics.com. This policy explains what we collect through this website and the choices you have.
1. Information we collect
- Information you give us. Your name, email address, phone number, and anything you include in a message when you use a form on this site. Our forms also include optional checkboxes for SMS and marketing consent.
- Information collected automatically. Your IP address, browser and device type, the pages you view, and the site or advertisement that referred you.
2. Third-party services
Online booking is provided by Boulevard, live chat by Tidio, and the "Pay over time" estimator by Cherry. When you use one of these, your information is also handled by that company under its own privacy policy.
3. Cookies and tracking
We use cookies to run this site and, with your permission, to measure how it is used and to show you ads elsewhere.
- Strictly necessary. Page delivery, booking, live chat and security. These always run.
- Analytics. Google Analytics, Amplitude and Ahrefs. Off unless you opt in.
- Advertising. Google Ads and Google Tag Manager. Off unless you opt in.
We do not record or replay your screen, scrolling or typing.
4. How we use information
To respond to your enquiries, schedule and manage appointments, send marketing where you have consented, improve the website, measure advertising, and meet our legal obligations.
5. Sharing
We share information with service providers who work on our behalf, and where required by law or to protect our rights. We do not sell your personal information.
6. Your choices
You can change or withdraw your cookie choices at any time using the Privacy choices link in the footer. We honor Global Privacy Control and Do Not Track signals. To stop marketing texts, reply STOP to any message.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising. Contact us to make a request, or to appeal if we decline one.
8. Retention and security
We keep information for as long as needed for the purposes described above and as required by law, and we use reasonable safeguards to protect it.
9. Children
This website is not directed to children under 13, and we do not knowingly collect their information.
10. Changes
We may update this policy. The effective date above will change when we do.
11. Contact us
Aluna Aesthetics
7825 Tuckerman Lane, Suite 215, Potomac, MD 20854
hello@alunaaesthetics.com
301-901-8266